SRE Governance Platform — v2.4

Shift-left reliability
engineering for
modern enterprises.

Mithris is the operational resilience intelligence platform — combining production readiness gating, observability maturity scoring, and AI-driven Operational Hazard Analysis for enterprises under DORA, NIS2, and NIST CSF.

DORA · NIS2 · NIST CSF 2.0 · ISO 27005 · SOC 2 · HIPAA · PCI DSS
service-topology · prod
42 ready 3 gaps
api-gateway auth-svc billing-svc orchestrator inventory notifications payments
readiness
87/100
slo budget
94%
gaps
3 open
The category we sit in
We don't compete with observability or service catalogs.
We're the governance & hazard intelligence layer above them.
CATALOG TOOLS
discover services
OBSERVABILITY
reacts to telemetry
MITHRIS
governs · analyzes · proves
Built for reliability teams operating in
Tier-1 Banking Healthcare Telecom Insurance Government SaaS
The industry problem

Modern enterprises run complex systems without mature SRE practices.

Existing tools cover pieces — monitoring, ITSM, incident response, GRC — but no platform guides organizations from reactive operations to mature reliability engineering. Reliability gaps surface only after production incidents.

Reactive operations

Reliability issues discovered after the page fires. Postmortems substitute for proactive review.

Late-stage PRR

Production readiness reviews happen as gate-keeping checklists weeks before launch — too late to fix anything structural.

Fragmented tooling

Datadog, ServiceNow, PagerDuty, Grafana — each owns a slice. No single source of operational truth.

Inconsistent standards

Every team invents their own "ready for production." Observability and runbook quality vary wildly.

Limited SRE expertise

Elite SRE practices are documented but hard to operationalize without dedicated SRE teams or a guided framework.

Regulatory exposure

Banking, healthcare, telecom — auditors increasingly expect demonstrable operational governance, not just monitoring.

The Mithris platform

More than a PRR tool. A continuous operational readiness platform.

Mithris unifies SRE best practices, operational governance, observability maturity, and operational risk management into one guided platform — so every service can ship to production with measurable, auditable readiness.

Operational core
Universal minimum reliable production standards across every service in the portfolio.
Industry overlays
Banking, healthcare, telecom, and insurance extensions — PCI, HIPAA, OSS/BSS, claims resiliency.
Continuous validation
Drift detection runs against live telemetry, not last quarter's spreadsheet.
Adaptive guidance
Roadmap toward AI-driven operational hazard analysis and autonomous remediation.
mithris.console · checkout-service
checkout-service
Operational readiness
76/100
↑ 4 since last review
Service fundamentals
96
Observability
88
Deployment safety
54
Incident readiness
82
Disaster recovery
38
3 blocking gaps · 7 recommendations remediate →
Platform architecture

Four pillars. One intelligence layer.

AI is woven across the platform — not a separate product. Runs on Ollama, Azure OpenAI, or any self-hosted LLM. Air-gap friendly for regulated workloads.

GOVERN

Pre-production gating

52-item PRR across 8 categories. 4-role sign-off. 80% pass threshold. Multi-role evidence routing. Maturity scoring. Compliance mapping.

DORA · NIST · SOC 2
DETECT

Hazard intelligence

Operational Hazard Analysis. 5×5 risk heatmap. AI hazard suggester. Constraint recommender. Ops Intelligence document extraction. CAST incident learning loop.

STPA · CAST · ISO 27005
OPERATE

Reliability operations

DORA metrics (GitHub + PagerDuty). Reliability Command Center. Gap Tracker with bidirectional Jira sync. ServiceNow CMDB sync with live evidence.

DORA · ITSM · CMDB
REPORT

Audit-ready evidence

Automated leadership reports. Board Pack PDF. Audit evidence exports. Webex / email delivery. Per-control attribution and timestamps.

PDF · CSV · WEBEX · EMAIL
INTELLIGENCE LAYER · spans all four pillars
Hazard suggester · constraint recommender · CAST incident extraction · gap advisor · PRR item advisor · Confluence RAG chat · executive summaries. Streaming SSE responses, OpenAI-compatible.
Core capabilities

Eight domains. One operational core.

The Mithris core layer encodes minimum reliable production standards across every service — consistent, measurable, and continuously validated.

01

Service fundamentals

Ownership, criticality, dependencies, support model — the operational metadata every service must carry.

02

Observability

Logs, metrics, traces, dashboards, alerting — telemetry that meets a measurable maturity bar.

03

Reliability engineering

Retries, circuit breakers, HA validation, scaling guardrails. Resilience encoded as policy.

04

Incident readiness

Runbooks, escalation paths, paging validation, communication workflows — rehearsed, not improvised.

05

Deployment safety

Rollback readiness, CI/CD maturity, feature flags, canary & blue-green support before launch.

06

Disaster recovery

Backups, failover testing, RTO/RPO validation — proven, not assumed.

07

Operational risk scoring

Readiness scoring, exception tracking, gap remediation — a quantified view of operational maturity.

08

Continuous validation

Drift detection against live telemetry. Readiness that doesn't go stale the moment review ends.

Shift-left reliability engineering

Reliability starts during QA — not after the page fires.

Traditional PRR is a late-stage gate. Mithris embeds operational readiness across the software lifecycle, so gaps surface where they're cheap to fix.

STAGE 01

Development

Readiness templates wired into service scaffolds. Ownership & SLO scaffolding from day one.
STAGE 02

QA readiness

Observability, runbooks, and chaos drills validated before pre-prod — not after.
STAGE 03 · ACTIVE

Pre-prod certification

Automated readiness scoring against universal core + industry overlays.
STAGE 04

Production

Live posture monitoring with SLO budget tracking and drift alerts.
STAGE 05

Continuous

Quarterly recertification, drift remediation, and operational hazard analysis.
58%
fewer P1 incidents¹
3.2×
faster onboarding
41%
reduction in MTTR
100%
readiness traceability

¹ Modeled outcomes for reference deployments. Validated metrics shared under enterprise NDA.

Industry overlays

One universal framework. Industry-specific governance.

The core operational layer is consistent across every customer. On top of it, industry overlays encode the regulatory and operational specifics of your sector — without forking your platform.

BANK · FIN
PCI DSS · RTP · SOX · FFIEC · fraud monitoring · settlement resiliency
HEALTH
HIPAA · PHI validation · clinical downtime · patient safety checks
TELCO
Carrier failover · OSS/BSS · network resiliency · latency validation
INSURE
Claims resiliency · fraud controls · policy lifecycle validation
Explore by industry
Universal core 8 domains PCI · SOX HIPAA · PHI OSS/BSS CLAIMS CUSTOM · ORG CUSTOM · ORG
Progressive maturity

A guided journey from basic readiness to adaptive operations.

Mithris meets you where you are. Most organizations enter at Level 1 or 2 and progress with quarterly milestones rather than year-long programs.

L1

Basic operational readiness

Monitoring exists. Alerts route. Ownership is defined for every service. The operational floor.
25
L2

Managed reliability

SLOs are tracked. DR is validated. Automation covers routine operations. Dashboards trusted by leadership.
55
L3

Advanced SRE

Distributed tracing, error budgets, chaos testing. Advanced observability with proactive risk reduction.
80
L4

Adaptive reliability

AI-driven operational guidance, predictive risk insights, self-healing workflows, operational hazard analysis.
97
The Reliability Command Center

One composite score a CTO can defend to the board.

Every other tool gives you a metric per app. Mithris gives you a single portfolio number, the four dimensions behind it, and the residual hazard exposure that frames operational risk for the board. Refreshed every report cycle. Zero manual assembly. Auditable.

Composite reliability score
Reliability = (Maturity × 40%) + (PRR × 30%) + (DORA × 30%)
Augmented with portfolio residual-risk exposure from the OHA hazard register.
MATURITY
Avg composite score + app coverage %
PRR READINESS
Avg PRR score + approved review count
DORA COVERAGE
% apps mapped to GitHub + PagerDuty
RESIDUAL RISK
Portfolio residual-risk exposure (OHA)
portfolio · reliability
Q2 2026 · 214 services
live
83
reliability · /100
↑ 7 pts QoQ
Maturity
84 / 40%
PRR readiness
81 / 30%
DORA coverage
79 / 30%
residual risk · OHA▼ moderate
RRS · 14.2 / 100
8 critical-band hazards · 23 unmitigated controls
Flagship · Operational Hazard Analysis

The first SRE platform with proactive hazard analysis built in.

Monitoring tells you what broke. Catalogs tell you what exists. OHA tells you what's unsafe right now — and gives the CISO the documentation regulators are asking for.

STPA-derived

System-Theoretic Process Analysis applied to production software. The method safety engineers use, made accessible to SREs.

AI-assisted

Hazard suggester, constraint recommender, feedback-gap detector, and CAST-style incident extraction. Self-hosted Ollama supported for air-gapped deployments.

5×5 heatmap

Likelihood × impact, scored as L × I × (1 − ē). Live residual-risk view across the portfolio.

Audit-ready

Maps to DORA Art. 6 & 8, NIS2 Art. 21, NIST CSF ID.RA, and ISO 27005. Board Pack PDF, evidence exports, every constraint cited.

Why now

Three independent forces converge in 2026.

Regulatory mandate × AI economics × platform-engineering investment. These three rarely arrive together. 2026 is the year all three are simultaneously true.

FORCE · 01

Regulatory forcing function

EU DORA entered into application 17 January 2025. ~22,000 financial entities now under direct supervisory expectation. NIS2 is transposing across member states. US banking regulators are echoing.

IMPLICATION → spreadsheets are now an audit risk
FORCE · 02

AI made hazard analysis affordable

Before 2024, applying STPA to a 200-app portfolio required a team of safety engineers and 6–12 months. With current LLMs, an SRE can run first-pass hazard analysis on an application in 15 minutes.

IMPLICATION → proactive analysis flipped economically
FORCE · 03

Platform engineering has the mandate

Gartner forecasts 80% of large enterprises will have dedicated platform- engineering teams by 2026. These teams need governance tooling above the IDP — not more dashboards.

IMPLICATION → natural internal champion at every enterprise
Roadmap

From production readiness to adaptive operational governance.

PHASE 1 · NOW

Universal core + OHA shipped

Shipping

PHASE 2

Industry overlay packs

Q3 2026

PHASE 3

Continuous validation & drift

Q1 2027

PHASE 4

Predictive hazard forecasting

Q3 2027

PHASE 5

Cross-app hazard correlation

2028

PHASE 6

Autonomous reliability

Future

Get started

See your operational readiness in under an hour.

A guided assessment maps your portfolio against the universal core and your industry overlay. You leave with a concrete readiness baseline and a 90-day remediation plan.

Request a demo Schedule a consultation